Phone 0466051775 & 0469369930 Contact For Professional Mediators Below

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Fees Paid to: Mediation Family Law Professionals Pty Ltd

Amount: AUD

 

TERMS AND CONDITIONS
Please read the following terms and conditions carefully.

The mediation services are provided by Mediation Family Law Professionals Pty Ltd (ABN 706 127 675 85) (hereinafter referred to as “the company”).

AGREEMENT

  1. The entire agreement is constituted by the contents of the company’s web site and emails sent by the company’s workers, contractors or agents.
  2. By accepting this agreement you acknowledge that you are over the age of 18 years.
  3. The company’s web site may contain links to other web sites. The company is not responsible for the content or privacy rules associated with the linked web sites. The company is not responsible for any illegal use by you of the linked web sites.
  4. The fees quoted by the company is only valid if payment is made within 7 days of the date of the email giving the fee quotation. After the expiry of the 7-day period the company may at its sole discretion give a further fee quotation to replace the previous quotation.
  5. The company may at its sole discretion decline to provide mediation services and reserves such right. If mediation services are declined, then the funds paid as fees will be refunded in full within 10 working days.
  6. In the event of a cancellation of services by you, fees paid by you will be refunded in full if no work has been carried out by the company. If work has been carried out, then a cancellation fee of $200 will be charged. Any request for cancellation will only be accepted if it is made by email. No oral request by you will be accepted as a valid request for cancellation of the services. These conditions still apply if the other party (not you) makes the request for cancellation (that is, indicates that he or she would not participate in the mediation – the other party who is not bound by these conditions may make such communication orally).
  7. All refunds may take up to 10 business days to process.
  8. The company will require at least 48 hours (this period excludes Saturdays, Sundays and Australian public holidays) notice by email if any cancellation or postponement of a mediation is requested once a mediation date has been allocated and a mediator has been engaged. A cancellation or postponement fee of $200 will be charged if work has already commenced on the matter. Oral requests for cancellation or postponement by you will not constitute a valid request. These conditions still apply if the other party (not you) makes the request for cancellation (that is, indicates that he or she would not participate in the mediation – the other party who is not bound by these conditions may make such communication orally).
  9. If less than 48 hours (this period excludes Saturdays, Sundays and Australian public holidays) notice by email is provided for cancellation or postponement of a mediation once a date has been allocated, then a cancellation fee equal to one quarter (1/4) of the mediation fee will be charged. This is on the basis that the mediator would have been able to earn the full fees through other mediation work for the day had he or she not accepted the current mediation work and can not reasonably be expected to pick up other work for the allocated day at short notice – the fee charged will partly compensate the mediator for the loss of income incurred due to the cancellation or postponement requested by you. Oral requests for postponement or cancellation made by you will not constitute a valid request. These conditions still apply if the other party (not you) makes the request for cancellation (that is, indicates that he or she would not participate in the mediation – the other party who is not bound by these conditions may make such communication orally).
  10. If one of the parties does not attend or take part in mediation on the day allocated for the mediation, a cancellation fee equal to half of the fee for the mediation will be charged regardless of the reasons given for the non-attendance. The cancellation fee still applies if you are not at fault and it is the other party who has failed to attend or take part in the mediation. The charge is based on the premise that the mediator would have been able to earn the full fee through other mediation work that day had he or she not accepted the current mediation work and the cancellation will result in loss of income.
  11. To the extend permitted by the law, the company will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.
  12. All intellectual property in any material on the web site is the property of the company. The company owns the intellectual property in all material provided by email to the parties including details of any settlement reached and drafts of settlement reached following mediation or at mediation – the company authorises and grants licence to the parties to use such material to draw up documents to record the settlement reached at mediation.
  13. The company reserves the right to make changes to its web site without notice. Such changes will not have retrospective effect if you already have an agreement with the company.
  14. Any provisions of these terms and conditions which is void or unenforceable may be severed from these terms and conditions without affecting the enforceability of the other provisions.